It didn’t happen overnight, but we’ve developed an approach to out-sourced IT that brings exponential benefit and value to our partners. 

A few of these benefits are:

  • Cost – Our plans work for you.
  • Efficiency – Your business can run more smoothly.
  • Ease-of-use – Our support process works for YOU!

We bring a passion to the job that is often lacking or short-lived with in-house IT employees.

What makes us different?

  • We have the mindset of a partner – not a vendor.
  • We have “skin in the game” and are totally invested in your success.
  • We are always adding new features and improving our processes to add value for our partners.
  • We believe that IT support is about helping people and enabling them to shine at their job – not just “fixing computers.”

There’s another fundamental mindset difference at Cross Link — authentic transparency. We recognize that we are far from perfect, and we don’t have all of the answers… and that’s okay! Unlike other IT providers which seem to present a facade of stalwart perfection, we recognize our need to depend on product vendors and various subject-matter experts (some of them in-house) to deliver expert care for our partners.

What does this mean for Cross Link’s partners?  A humble, yet gifted set of IT practitioners that work incredibly hard to proactively prevent and remedy problems so partners can better accomplish their mission.

We want to partner with you. Contact us today to experience the Cross Link difference! (803) 279-1100 or


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